Every listing on Plumber Finder USA has a PFUSA Score from 0 to 100 and a letter grade. It is our own score, calculated by Plumber Finder USA from the business’s public profile data. It is not a Google rating, and paying for a plan never changes a score. We don’t show Google ratings or reviews on our pages; each listing links to the business’s reviews on Google Maps.
Letter grades
- A: 90 to 100
- B: 80 to 89
- C: 70 to 79
- D: 60 to 69
- F: below 60
Listings without enough public profile data to score have no grade.
The four parts (100 points)
Quality, up to 40 points
The business’s overall customer feedback, weighted by how much feedback it rests on. A small amount of feedback counts for less and is pulled toward the typical result, so a handful of reviews can’t produce a top score on its own.
Engagement, up to 20 points
How much customer feedback the business has, on a log scale (up to 14 points), plus 3 points for a profile photo and 3 points for a logo.
Activity, up to 20 points
How recently the business has been active. For most listings this is estimated and capped at 16 points, because unconfirmed recency never gets full marks. A small number of listings (64) were scored from more detailed recent activity, including owner replies.
Trust, up to 20 points
Listed phone number (4), website (4), street address (4), a linked business profile (3), and a listing claimed by its owner on Plumber Finder USA (5).
How results are ordered
Best match puts the highest PFUSA Score first. When two scores tie, plumbers come before HVAC and other trades, then the stronger customer feedback. Top rated puts the strongest customer feedback first, with businesses that have more feedback ahead of those with very little. Paid Featured spots sit above the list, are always labeled Featured, and are never more than 3 per city.
When scores update
A score is recalculated whenever the listing’s profile data changes on our side.
Own a listed business?
A complete public business profile (phone, website, street address, photos, logo) and more genuine customer reviews raise your score. Claiming your listing adds the 5 owner points. Find and claim your listing.
Questions about a score: support@plumberfinderusa.com.