Kevontay is a awesome plumber. He's honest and never takes shortcuts. That's why when I call Catons plumbing , I ask for him. Awesome work Kevontay
Response from the owner
· Apr 30, 2026
Thank you, Travis! We truly appreciate your kind words about Kevontay and are glad to hear you trust him for your plumbing needs. Your support means a lot to us!
Good service, no leaks, reasonable clean up, plumber knew what he was doing
Price: $1,000+
Price assessment: Reasonable price
Services: Shower installation
Response from the owner
· May 1, 2026
Thank you, Lewis! We appreciate your feedback and are glad to hear that our plumber provided good service and handled everything efficiently. Your satisfaction means a lot to us!
GReat Service, job well done.
Response from the owner
· Apr 30, 2026
Thank you, Brian! We appreciate your kind words about our service and are glad to hear you were satisfied with the job done.
Technician was great and professional but very overpriced. I was desperate and wasn't in a position to shop around so ended up paying $750+ for a toilet installation...ouch
Price: $800–900
Price assessment: Overpriced
Services: Toilet installation
Response from the owner
· Apr 27, 2026
I appreciate your feedback, Matthew. I'm glad to hear that the technician provided great and professional service, but I understand your concerns about the pricing. We strive to offer competitive rates, and your experience is important to us. If you have any further questions or need assistance, please feel free to reach out via text or call.
They did a great job replacing my water heater. It was fast, easy, and affordable!
Price: $1,000+
Price assessment: Reasonable price
Services: Water heater installation
Response from the owner
· Apr 24, 2026
Thank you, Nick! We're glad to hear that the water heater replacement was fast, easy, and affordable for you. We appreciate your feedback!
Price: $200–300
Services: Sewer cleaning, Sewage cleanup, Sewer repair, Plumbing leak repair
Response from the owner
· Apr 24, 2026
Thank you, Tri-donna, for your feedback! We appreciate your support and look forward to serving you again.
Henry from Catons came out late on a Sunday night to clear out a backed up main sewer line. Very helpful and professional.
Price: $1,000+
Price assessment: Not sure
Services: Sewer cleaning
Response from the owner
· Apr 20, 2026
Thank you, Daniel! We're glad to hear that Henry was able to assist you promptly and professionally. Your feedback is greatly appreciated!
Dave was awesome! Prompt, and very good communication. He was upfront about costs and helped us make the best decision.
Thanks Caton!
Response from the owner
· Apr 17, 2026
Thank you, Brooks! We're glad to hear that Dave provided excellent service and clear communication. We appreciate your feedback and will pass on your kind words to him and Caton!
Price: $800–900
Price assessment: Overpriced
Services: Drain cleaning
Response from the owner
· Apr 14, 2026
Thank you, Lonnie, for taking the time to leave a review. We appreciate your support!
Alphonso and team did a great job diagnosing and repairing the problem. I would recommend!
Price: $1,000+
Price assessment: Reasonable price
Services: Water heater installation
Response from the owner
· Apr 4, 2026
Thank you, Tammy! We appreciate your kind words and are glad to hear that Alphonso and the team were able to help you. Your recommendation means a lot to us!
Everything went so smoothly. Alfonso was professional and knowledgeable. Great customer service and my issue was fixed quickly.
Price: $400–500
Price assessment: Reasonable price
Services: Plumbing pipe repair, Plumbing leak repair
Response from the owner
· Apr 1, 2026
Thank you, Cait! We're glad to hear everything went smoothly and that Alfonso provided you with great service. Your satisfaction means a lot to us!
Price: $700–800
Price assessment: Reasonable price
Services: Service not listed
Response from the owner
· Mar 28, 2026
Thank you, Bill, for taking the time to leave a review. We appreciate your support!
Be aware of this business that claims they do free estimates , once the plumber arrives he charges by the half hour. Fees starts at $199 and up. Dishonest gains. Don't fall for it.
Response from the owner
· Mar 16, 2026
I appreciate you bringing this to our attention, Likeness. I'm sorry to hear about your experience with our pricing structure. We strive to be transparent and value your feedback. If you'd like to discuss this further, please feel free to reach out via text or call.
Water mitigation & cleanup was done by Brandon & Assistant. Brandon was Amazing and did Great job. He explained the process, respected me and my property. He went above & beyond with assiting me with insurance requirements & follow up. He stayed on top of pack out, insurance requests, and keeping me updated. I hope I never these services again, but if I do, Brandon & Caton will be the ones I call. I will also tell family and friends of the Great job they did. Thank you Brandon and Caton!!
Price: $1,000+
Price assessment: Not sure
Services: Water heater installation, Water damage-related cleanup & repair, Water damage-related mold removal
Response from the owner
· Mar 11, 2026
Thank you, Pamela! We truly appreciate your kind words about Brandon and Caton. It's great to hear that they provided you with excellent service and support throughout the process. Your recommendation means a lot to us!
Response from the owner
· Mar 3, 2026
Thank you, John, for taking the time to leave a review. We appreciate your feedback and look forward to serving you better in the future.
Great company, great customer service by Denise, and a perfect job done by Joe!
Price assessment: Reasonable price
Services: Water heater installation
Response from the owner
· Feb 28, 2026
Thank you, Obaid! We appreciate your kind words and are glad to hear you had a positive experience with Denise and Joe. Your support means a lot to us!
We have used Catons for several different projects and each time the service is excellent and the team we have worked with is superb. They arrive when they say they will and the projects are done with perfection.
We will continue to use them for all our needs.
Price assessment: Not sure
Services: Faucet installation, Service not listed
Response from the owner
· Feb 25, 2026
Thank you, Just! We're grateful for your continued trust in us for your projects and are glad to know our team's service and commitment to perfection have made a positive impact. We look forward to working with you again!
Charles is the boom! He know what he is doing and, does it to perfection. I am always completely happy when he leaves.
Response from the owner
· Feb 17, 2026
Thank you, Barbara! We're glad to hear that Charles consistently provides you with such a great experience. Your happiness is important to us!
Services: Water damage-related cleanup & repair
Response from the owner
· Feb 13, 2026
Thank you, Robert, for taking the time to leave a review. We appreciate your feedback!
Called them for a frozen pipe that burst. Sent out a plumber who did okay work. Have to redo the pipe he replaced because it's QPVC and his replacement piping is bent putting stress back on that area. Water remediation crew didn't check my flooring which had a lot of water on it, flooring is bowing in multiple areas after they finished. The crew also damaged my flooring when setting up a plastic tarp to isolate the area. Crew also didn't clean up any of the drywall dust from demoing, only did so after I asked them to. Going to have a GC tear up the floors to look for mold since they didn't even bother to.
Edit: Changing review from 2 to 1 stars. I called Catons with my compliants and asked how they would remediate it. Supervisor Dennis I spoke with told me they could only offer to spray anti-fungal when I had someone else pull up the floor. He also said the threshold wasn't their fault as it looked, based off my pictures, that the damage was caused by the flooring they failed to remediate per the contract I signed. Haven't heard back in multiple days, going to file a complaint with the city.
Price: $1,000+
Price assessment: Not sure
Services: Plumbing pipe repair, Water damage-related cleanup & repair
Response from the owner
· Feb 3, 2026
I appreciate you sharing your experience, Rj. I'm sorry to hear about the issues you faced with the plumbing work and the water remediation crew. It's important to us that our customers receive high-quality service, and I understand your frustration with the damage and oversight. Your feedback is valuable, and we will use it to improve our processes. If you need further assistance or have more concerns, please feel free to reach out to us.
We had our shower break: Henry was here within a couple hours and got everything fixed up. Excellent service: he was very clear about what needed doing and how much it would cost. We've used several plumbers over the past few years and Henry is the one we'll be calling back.
Price assessment: Reasonable price
Services: Shower repair
Response from the owner
· Feb 9, 2026
Thank you, Christina! We're glad to hear you had a great experience with Henry and that he provided clear communication about the service. We appreciate your trust and look forward to assisting you again in the future!
The technicians were extremely courteous and professional; they did a great job. They care and it shows!
Response from the owner
· Feb 8, 2026
Thank you, Kayla! We appreciate your kind words about our technicians and are glad to hear their professionalism and care made a positive impression.
Water clean up. Great service installed new garbage disposal.
Price: $800–900
Price assessment: Not sure
Services: Garbage disposal installation, Drain cleaning
Response from the owner
· Feb 1, 2026
Thank you, Noreen, for your kind words! We're glad to hear you were satisfied with the service and the new garbage disposal installation. Your feedback means a lot to us!
I was in a very bad place with a burst pipe. I called on a Friday evening at 5:30. Our technician "Jason" showed up quickly and immediately had the water shut off! He is very skilled and totally professional.... the knowledgeable not fooling around type! In and out like 45mins 👍👍
Services: Plumbing pipe repair
Response from the owner
· Jan 31, 2026
Thank you, Frank! We're glad to hear that Jason was able to assist you quickly and professionally during such a stressful situation. Your feedback means a lot to us!
I am so impressed with the service I experienced with Brandon. He answered all of my questions and explained them in detail for me! He kept me updated and continued to communicate with me.
Price assessment: Not sure
Services: Water damage-related cleanup & repair
Response from the owner
· Jan 20, 2026
Thank you, Linda! We're glad to hear you had such a positive experience with Brandon and appreciated his detailed communication. Your feedback means a lot to us!
We have used Catons a number of times & always have the same plumber come out who does a great job. It’s wonderful having your own personal plumber who knows your house!
Response from the owner
· Jan 11, 2026
Thank you, Debbie! It’s fantastic to hear that you’ve had such a great experience with our plumber and appreciate their familiarity with your home. We look forward to assisting you again!
This was the worst service call we have ever experienced. Complete lack of communication internally between technicians and management. Customer service was running interference and was misleading at best. I spent a total of three plus hours on the phone with them over this time period. We had 8 different people out here over the course of 7 days; some just left, some gave wildly different pricing scenarios and solutions. The first plumber cut the water line to our third floor and only made the leak worse - then left. That cost $400! It was a simple fix that was needed. Catons refused to apply a promised credit to our final bill until I made a loud and angry stink about it. I do not recommend them for your plumbing needs.
Price: $900–1,000
Price assessment: Overpriced
Services: Plumbing pipe repair
Response from the owner
· Jan 2, 2026
I appreciate you sharing your experience, Studio, and I’m truly sorry to hear about the challenges you faced with our service. Your feedback regarding communication and the handling of your situation is important to us, and we understand how frustrating this must have been. If you'd like to discuss this further or need assistance, please feel free to reach out via text or call.
Moya helped us again with replacing a part on a toilet closet. Always good professional service. Thank you.
Response from the owner
· Dec 20, 2025
Thank you, Dave! We're glad Moya could assist you with the toilet closet part replacement. We appreciate your kind words about our professional service.
The process was explained to me and he was very professional
Response from the owner
· Dec 19, 2025
Thank you, Aaron, for your kind words! We're glad to hear the process was clearly explained and that you appreciated the professionalism. Your feedback means a lot to us.
They came out gave a fair price and removed my shut off valve all in under 3hours. The tech was chill and knew what he was doing.
Response from the owner
· Dec 19, 2025
Thank you, Robin! We're glad to hear you had a positive experience with our team and that the technician was knowledgeable and efficient. Your feedback is greatly appreciated!
Very professional, knowledgeable, friendly job well down
Services: Plumbing leak detection, Plumbing pipe repair, Plumbing
Response from the owner
· Dec 12, 2025
Thank you, Jacqueline! We appreciate your kind words about our professionalism and friendliness. Your feedback means a lot to us!
Had a great experience with Catons Plumbing! Alphonso was very friendly and knowledgeable and got two drain lines unclogged quickly.
Price: $1,000+
Price assessment: Reasonable price
Services: Drain cleaning
Response from the owner
· Dec 10, 2025
Thank you, Skabliggum! We're glad to hear you had a great experience with us and that Alphonso was able to help you with the drain lines. Your feedback is appreciated!
From the first telephone call everyone was great.i especially like to state that Brandon was exceptionally professional and very informative Jacob Kevin Jermaine ro and Curtis I can not thank you enough for all of help and concern during and continuing horrible house experience. Once again thank you very much barbara
Response from the owner
· Dec 5, 2025
Thank you, Barbara! We appreciate your kind words and are glad to hear that Brandon, Jacob, Kevin, Jermaine, and Curtis made a positive impact during your experience. Your gratitude means a lot to us!
A mystery for the ages. DJ, my tech, did an admirable job attempting to locate a leak in the ceiling. He spent way more time than I would have trying to find it. While he was not successful, it certainly not for lack of trying. Will certainly keep him on speed dial when the leak finally decides to show its ugly face.
Price: $200–300
Price assessment: Reasonable price
Services: Plumbing leak detection
Great service. They showed up quickly and immediately fixed the issue that I created. Professional, efficient, and definitely earned the 5 stars.
Price: $300–400
Response from the owner
· Dec 4, 2025
Thank you, Troy, for your kind words! We're glad to hear that our team was able to quickly address the issue and provide you with professional service. Your support means a lot to us!
They were very nice. Very helpful. Responded on a holiday. Worked with me to get issues resolved. Great service. I would highly recommend them.
Price: $1,000+
Price assessment: Reasonable price
Services: Shower installation
Response from the owner
· Dec 4, 2025
Thank you, Louise, for your kind words! We're glad to hear you received helpful service, especially during a holiday. Your recommendation means a lot to us!
Price: $500–600
Price assessment: Not sure
Services: Drain cleaning, Water damage-related mold removal
Response from the owner
· Dec 3, 2025
Thank you, Sinafikish, for your 4-star rating! We appreciate your feedback and look forward to serving you again.
He was amazing and was friendly! Everything was on time and he did well.
Price: $1,000+
Price assessment: Great price
Services: Toilet repair, Garbage disposal installation
Response from the owner
· Nov 27, 2025
Thank you, Va, for your kind words! We're glad to hear you had a great experience and appreciated the friendliness and punctuality.
Price: $600–700
Price assessment: Reasonable price
Services: Plumbing leak detection, Plumbing pipe repair
Response from the owner
· Nov 11, 2025
Thank you, Steven, for your 5-star rating! We appreciate your support and look forward to serving you again.
Great experience with Catons and plumber H. Fast, efficient and gave great advice.
Price assessment: Reasonable price
Services: Drain cleaning, Faucet repair
Response from the owner
· Nov 19, 2025
Thank you, John, for your kind words! We're glad to hear you had a great experience with Catons and H. Your feedback on their efficiency and advice is much appreciated.
The water clean up crew did a really good job on remediating our plumbing leak. Brandon and Jacob let us know the microbial growth had been there awhile before we even bought the home. They were very professional and made the space very safe for our family to still be in the home. They were quick with cleaning the mold and through all while explaining the damage.
Positive: Punctuality, Value
Price: $1,000+
Price assessment: Reasonable price
Services: Toilet repair, Shower installation
Response from the owner
· Nov 13, 2025
Thank you, Janet, for your 5-star rating! We appreciate your support.
Ryan ,
Fixed my water supply line to the toilet in my bathroom . He explained what he was going to do and also found another problem that i was unaware of . He was professional and knowledgeable I would definitely request Ryan to do any other plumbing job I need
Price: $100–200
Price assessment: Reasonable price
Services: Toilet repair
Response from the owner
· Nov 4, 2025
Thank you, Phyllis! We're glad to hear that Ryan provided such professional and knowledgeable service while fixing your water supply line and identifying another issue. We appreciate your feedback and look forward to assisting you with any future plumbing needs.
Response from the owner
· Nov 4, 2025
Thank you, Brian, for your 5-star rating! We appreciate your support.
Ryan came right away and saved the day! I had a clog in a pipe leading to flooding in my basement. He identified and removed the clog quickly.
Just editing my review. Ryan was still great. But he told me I would get a camera inspection done of my main line. He said someone would call me and did not say it was time sensitive. Some time went by (maybe a week and a half?) and I hadn't heard anything, so I called the office and they told me the scheduler would be in touch. She did call me the next day, but I missed the call and didn't get a chance to call back until the next week. The conversation was immediately heated -- she told me it was too late to get my drain inspected and it had to be done within 72 hours of the work. I tried to explain that no one had called me or told me it was time sensitive. She said she had called me last week and I took a week to call her back. I explained that she only called me because I had called them. She said she would look into my ticket. I never heard back from her.
Ultimately I am disappointed in the communication and customer service re: camera inspection and that I did not get all I had paid for
Response from the owner
· Sep 26, 2025
Thank you, Laura! We're so glad Ryan could help you with the clog and prevent flooding in your basement. Your satisfaction means a lot to us!
Price: $700–800
Price assessment: Reasonable price
Services: Sewage cleanup
Response from the owner
· Oct 29, 2025
Thank you, Edgar, for the 5-star rating! We truly appreciate your support and are glad to have you with us.
I came home very early on a Saturday morning after 3 weeks of business travel to water leaking from the ceiling and exhaust fan in my bathroom. I live in a condo and it was from my neighbor above. Leo from Caton Plumbing came out right away on Saturday. He was very professional, courteous, and knowledgeable about our plumbing system (we have an old building), and he identified the problem right away. Unfortunately the water had to be shut off to our entire building and that required notice to my neighbors so he couldn’t complete the repair until Monday. He made sure that my neighbor’s water was turned off in the bathroom above mine so there would be no leaks on Sunday.
He arrived Monday morning and got right to work on the repair. It required a bit of coordination with the building and draining the lines to ensure there were no additional, accidental leaks. He did a great job! He was very knowledgeable, very kind, respectful of my home, he was as neat as he could possibly be, he worked quickly and cleaned up the area once he was finished.
They was very stressful for me - just returning home after being away and not knowing what to expect. Leo and Caton Plumbing did an excellent job and made this a quick repair, as stress-free as it could be.
Thank you!! I’ll be calling on Leo and Caton Plumbing again!
Price assessment: Great price
Services: Plumbing leak detection, Plumbing pipe repair, Plumbing leak repair
Response from the owner
· Oct 28, 2025
Thank you, Patricia, for sharing your experience! We're glad Leo was able to assist you promptly and provide a stress-free repair in your home. Your kind words about his professionalism and knowledge mean a lot to us. We look forward to helping you again in the future!
Excellent restoration service for a leak in our basement. We feel confident everything clean and safe from mold. Thank you!!
Price assessment: Reasonable price
Services: Water damage-related cleanup & repair
Response from the owner
· Oct 27, 2025
Thank you, Elizbeth! We're glad to hear you felt confident in our restoration service and that everything is clean and safe. Your satisfaction means a lot to us!
Response from the owner
· Oct 25, 2025
Thank you, Scott, for the 5-star rating! We truly appreciate your support.
Catonsville arrived within 2 hours of my call and located and repaired the leak quickly. Their water restoration man showed up while the plumber was here and cleaned up the mess from the leak, secured the damaged area and installed an air scrubber and dehumidifier. Everything that could be done was completed in three hours. Everyone (Ryan, Trey and Curtis) was pleasant, competent and easy to deal with.
Services: Plumbing leak detection, Water damage-related cleanup & repair
Response from the owner
· Oct 20, 2025
Thank you, Dawn, for your kind words and for recognizing Ryan, Trey, and Curtis for their efforts. We're glad to hear our team was able to assist you promptly and effectively. Your satisfaction means a lot to us!
Plumber, Alphonso, arrived on time, was polite, considerate, diagnosed the issues immediately, and gave me prices up front. He made repairs quietly and left the area clean as a whistle. His expertise, efficiency, and skills are greatly appreciated! Thank you Caton’s!
Price: $1,000+
Price assessment: Reasonable price
Services: Toilet repair, Drain cleaning
Response from the owner
· Oct 23, 2025
Thank you, Nancy, for your kind words! We're glad to hear that Alphonso provided excellent service and left everything in great shape. Your appreciation means a lot to us!
We called with a problem, leaky valve and a plumber was here within 4 hours. The work was done quickly and professionally and life is back to normal.
Positive: Responsiveness, Punctuality, Quality
Price: $900–1,000
Price assessment: Reasonable price
Services: Toilet repair
It was provided on time and efficiently
Price: $1,000+
Price assessment: Not sure
Services: Water heater installation
Response from the owner
· Oct 22, 2025
Thank you, Monica, for your kind words; we appreciate your recognition of our team's efficiency and timely service!
Henry was so nice
Price: $400–500
Price assessment: Reasonable price
Services: Faucet repair
Response from the owner
· Oct 15, 2025
Thank you, Carlet, for your kind words about Henry; we truly appreciate your feedback!
Henry was simply an amazing, professional and courteous young man. His service was exceptional and impressive. Henry represents Catons well. When I need a plumber I Wii be calling Catons and asking for Henry.
should
Services: Plumbing leak repair
Response from the owner
· Oct 15, 2025
Thank you, Jim, for your kind words about Henry and for choosing Catons; we're glad to hear you had such a positive experience and look forward to serving you again!
Henry was amazing and the utmost professional. His willingness to do whatever it took to complete the job to perfection was impressive. Part of what he had to do was go under the house in the crawl space. This was not something pleasant, but Henry did not hesitate and always kept a smike on his face throughout his visit. I manage people for a living and this young man is a "ROCK STAR". Catons should be proud. I know when I need plumbing services again, I will be calling Catons and asking for Henry! Job well done and my thanks to sending Henry!
Price: $900–1,000
Price assessment: Great price
Services: Plumbing pipe repair
Response from the owner
· Oct 14, 2025
Thank you, James, for your wonderful feedback! We're glad to hear that Henry made such a positive impression with his professionalism and dedication. Your kind words mean a lot to us, and we look forward to assisting you again in the future!
Our service technician (Ryan) was excellent! He was extremely knowledgeable and he gave suggestions on preventing other issues with our garbage disposal.
Services: Garbage disposal repair
Response from the owner
· Oct 2, 2025
Thank you, Tittley, for your kind words! We're glad to hear that Ryan provided excellent service and helpful suggestions regarding your garbage disposal. Your satisfaction means a lot to us!
Was able to get on schedule quickly. Plumber was polite and professional.
Price: $100–200
Price assessment: Reasonable price
Services: Plumbing
Response from the owner
· Sep 27, 2025
Thank you, Joe, for your kind words! We're glad to hear you had a quick scheduling experience and that our plumber provided polite and professional service.
Price: $100–200
Price assessment: Great price
Services: Service not listed
Response from the owner
· Sep 23, 2025
Thank you, Ethel, for your 5-star rating; we truly appreciate your support!
Cartons plumbing did a great job! The technician diagnosed the issue quickly and the problem was fixed in a very short amount of time. I will call them again if needed.
Price: $900–1,000
Price assessment: Reasonable price
Services: Toilet repair
Response from the owner
· Sep 21, 2025
Thank you, Gregory! We're glad to hear our technician was able to quickly diagnose and fix the issue for you. We appreciate your support and look forward to assisting you again in the future!
Leo was excellent. Prompt arrival, diagnosed problem, and fixed it in a short period of time. Can’t say enough good about this.
Price: $200–300
Price assessment: Reasonable price
Services: Plumbing leak detection
Response from the owner
· Sep 20, 2025
Thank you, Vincent! We're glad to hear Leo provided prompt and effective service. We appreciate your kind words!
Proficient and professional service provided by Jason. He was very knowledgeable and answered any questions we had about pricing and services.
Services: Plumbing leak detection, Plumbing leak repair
Response from the owner
· Sep 19, 2025
Thank you, Sharema, for your kind words about Jason's knowledgeable and professional service; we appreciate your feedback!
Thank you so much to Ryan, Danny, and Boomba for working all night to fix the water issue that we had on Piedmont court. I appreciate you all working so hard to restore our water so quickly. Hope you guys were able to get some rest after doing this job.
Response from the owner
· Sep 19, 2025
Thank you, Melanie, for your kind words and appreciation; I'll be sure to pass along your gratitude to Ryan, Danny, and Boomba for their hard work in resolving the water issue so quickly.
I just want to thank the hardworking guys ( Danny, Ryan and Boomba) that worked through the night to restore my neighborhood’s water. Thank you so much ! I hope you all can get a good nights rest tonight !
Services: Outdoor plumbing system repair
Response from the owner
· Sep 19, 2025
Thank you, Courtney! We truly appreciate your kind words for Danny, Ryan, and Boomba, and we're glad to hear the water has been restored. Your support means a lot to us!
Thank you Danny, Ryan, and Boomba, for your dedication in getting our water restored! They slept in their cars overnight so they could get it back to us as soon as possible - thank you for going above and beyond!
Response from the owner
· Sep 19, 2025
Thank you, Amy, for your kind words and appreciation for Danny, Ryan, and Boomba's hard work to restore your water quickly; it means a lot to us!
There was a water main break on my street, on Tuesday night. Caton plumbing was used by Richardson Mews. They came on Wednesday to fix the water main break of course it’s drizzling, so that makes for fun work conditions. They worked all night, water was turned on at 3:30 in the morning. When I left for work this morning I saw all the trucks still here. I was unaware that they slept in their trucks so they could finish the job. I’m very thankful that they worked nonstop until the main was fixed!
Price assessment: Not sure
Services: Service not listed
Response from the owner
· Sep 19, 2025
Thank you, Robert, for sharing your experience and recognizing the hard work of the Caton plumbing team; we're glad to hear they were able to resolve the issue quickly, even in challenging conditions!
Jason and Michael did a great job installing a Comercial hot water heater in my building. Keep up the great work guys.
Price: $1,000+
Services: Water heater installation
Response from the owner
· Sep 18, 2025
Thank you, Charles! We appreciate your kind words for Jason and Michael's work on the hot water heater installation. Your support means a lot to us!
These people are super dedicated to their work, and are friendly at that. So appreciative of them putting in 110%. Thank you to Danny, Ryan, and Boomba
Response from the owner
· Sep 18, 2025
Thank you, Adrienne! We truly appreciate your kind words about our team's dedication and friendliness; it means a lot to us!
Response from the owner
· Sep 18, 2025
Thank you, James, for your 5-star rating; we truly appreciate your support!
Worked tirelessly to fix a massive leak in my neighborhood and didn’t stop until it was finished, even through the night. Great team, great work, very appreciative
Response from the owner
· Sep 18, 2025
Thank you, M, for your kind words and recognition of the team's hard work; we're glad we could help resolve the leak in your neighborhood!
Got someone out within 2 hours. Jason and Michael (in training) were personable and professional. They were careful with my floor and furnishings.
Price: $800–900
Price assessment: Reasonable price
Services: Plumbing, Garbage disposal repair
Response from the owner
· Sep 17, 2025
Thank you, Jackie! We're glad to hear that Jason and Michael provided you with such great service and took care of your home. Your satisfaction means a lot to us!
Great service. Very fast and professional.
Price: $100–200
Price assessment: Reasonable price
Response from the owner
· Sep 16, 2025
Thank you, Peter! We appreciate your kind words and are glad you had a positive experience with our team.
The plumber Noe was very respectful, knowledgeable, professional, and very patient with me. He explained the process and answer every question I had. Usually im very tense when I have a stranger in my home, with Noe, I felt very comfortable. He also fix my toilet leak in no time. He patiently waited to make sure the toilet was working properly before he left. Thank you so much Noe. Thanks to your company also for having such a great employee. I will refer your company to my friends and family.
Response from the owner
· Sep 15, 2025
Thank you, Zoe, for your wonderful feedback! We're glad to hear that Noe made you feel comfortable and took care of your plumbing needs with such professionalism. Your referrals mean a lot to us!
Response from the owner
· Sep 15, 2025
Thank you, Emily, for your 5-star review! We truly appreciate your support and are glad to have you with us.
Had a fantastic experience with Catons Plumbing, specifically with Ryan! He was super knowledgeable and spent time explaining my situation. During our appointment, my 3 month old woke up from her nap and tagged along for the inspection. Ryan was extremely understanding and courteous. Can’t say enough good things
Response from the owner
· Sep 15, 2025
Thank you, Abhi, for your wonderful feedback! We're glad to hear you had a great experience with Ryan, and we appreciate your kind words about his knowledge and understanding nature. Your support means a lot to us!
Price: $100–200
Price assessment: Reasonable price
Services: Service not listed
Response from the owner
· Sep 13, 2025
Thank you, Joe, for your 5-star rating! We appreciate your support and are glad to have you with us.
I'm blown away by the exceptional service I received from Brandon and Jacob at Catons Plumbing! They were prompt, professional, and courteous throughout the entire process. Brandon was knowledgeable and thorough in his assessment, while Jacob was skilled and efficient in completing the repairs. Their communication was top-notch, and they kept me informed every step of the way. I highly recommend Catons Plumbing and specifically Brandon and Jacob for any plumbing needs/ clean up mitigation. 5 stars isn't enough - I'd give them 10 stars if I could! 😊👍. Family oriented team.
Price: $1,000+
Services: Plumbing leak detection, Plumbing pipe repair, Water damage-related cleanup & repair, Water damage-related mold removal
Response from the owner
· Sep 13, 2025
Thank you, Kelly! We're so glad to hear that you had a fantastic experience with Brandon and Jacob. Your kind words about their professionalism and communication mean a lot to us. We appreciate your recommendation and look forward to assisting you with any future plumbing needs!
I had Demetric from Catons plumbing fix a broken toilet flange, he did a great job, he's kind and easy to work with.
Response from the owner
· Sep 13, 2025
Thank you, Chad, for your wonderful feedback! We're glad to hear that Demetric provided great service and made the experience easy for you.
Tech was very knowledgeable, explained what was being done, and upfront pricing was very clear.
Price: $1,000+
Price assessment: Reasonable price
Services: Water heater installation
Response from the owner
· Sep 14, 2025
Thank you, Tim, for your feedback; we're glad to hear that our tech provided clear explanations and transparent pricing.
We had a sewage back up in our home basement. We called Caton as I had recalled a prior good experience with them. They came same day and didn’t charge for the call. Amazing! Ramon, the plumber, was very helpful in explaining the situation. He used a long snake which ended up being somewhat expensive. However, That service included a follow up visit, where a pipe camera was used. It revealed a clog in our very old cast iron pipes.
Services: Toilet repair
Response from the owner
· Sep 13, 2025
Thank you, Mitchell, for your kind words! We're glad to hear that Ramon provided you with helpful service and that we could address your sewage backup promptly. Your feedback means a lot to us!
Excellent service from Kevontay. He was able to quickly diagnose an issue at one of our properties, develop a solution, and perform repairs in a timely manner. We definitely prefer to use Caton Plumbing in the future — especially if they send Kevontay.
Price assessment: Reasonable price
Services: Plumbing pipe repair
Response from the owner
· Sep 13, 2025
Thank you, Ivan! We're glad to hear about your positive experience with Kevontay and appreciate your preference for Caton Plumbing in the future.
I noticed a crack down our drywall in a bathroom that looked greatly expanded and was soft/potentially wet. We've had a lot of water damage in our house after we bought it and I couldn't risk it. After a panic search, I settled on Catons since the reviews were so positive. I called, Amber answered, she said she could have somebody out within the hour. Dave the plumber showed up and said he wasn't sure it was actual water damage, potentially just settling that had progressed. J. (Jayel? He was incredible, the field lead), called and asked for photos, and said he'd be on his way to confirm whether or not it was a leak - - with technology I didn't even know existed, very cool and fast. In less than 3 hours, I am now completely relieved.
I felt like all 3 of them were on my team roster even though this was the first experience I've had with them. Amazing. I didn't get to test out the full service since I ended up not needing plumbing repairs, but I am grateful and would absolutely call again.
Response from the owner
· Sep 13, 2025
Thank you, Tyler, for your wonderful feedback! We're glad Amber, Dave, and Jayel made you feel supported and relieved during your experience. It's great to hear that you would call us again, and we look forward to assisting you in the future!
Fantastic service provided by Kimberly and Bella with new hot water heater installation. Kept us informed throughout the process, provided great service, arrived early to begin the project and a pleasure to work with - thank you! Highly recommend Catons and Kimberly and Bella!
Services: Water heater installation
Response from the owner
· Sep 10, 2025
Thank you, Alisa, for your wonderful feedback! We're glad to hear that Kimberly and Bella provided you with excellent service and kept you informed throughout the installation. Your recommendation means a lot to us!
Great experience, we dealt with Brian Kirk and he was amazing!
Response from the owner
· Sep 12, 2025
Thank you, Jean, for your kind words and for recognizing Brian Kirk's amazing service; we truly appreciate your feedback!
Price: $300–400
Price assessment: Reasonable price
Services: Faucet installation
Response from the owner
· Sep 12, 2025
Thank you, Shirleen, for the fantastic 5-star rating! We truly appreciate your support.
My experiance with Caton was great. My Technician Jason was very friendly and knowledgable. He informed me about the situation and what repairs was needed and the cost. He arrived at the prescribed time clean, professional and ready to go. Great Job
Price assessment: Great price
Services: Plumbing, Plumbing leak repair
Response from the owner
· Sep 8, 2025
Thank you, Wilfred, for your wonderful feedback! We're glad to hear that Jason provided you with friendly and knowledgeable service. Your satisfaction means a lot to us!
Dave was phenomenal. Communicated with me every problem that was wrong with my washer drain pipe, and was transparent in how much each repair/service would cost. And fixed the problem very well.
Highly recommend
Response from the owner
· Sep 8, 2025
Thank you, James, for your kind words about Dave's service; we're glad he could help resolve the issue with your washer drain pipe and provide clear communication throughout the process.
They were great! Highly recommend! They also educated me as well.
Price: $600–700
Price assessment: Reasonable price
Response from the owner
· Sep 7, 2025
Thank you, Todd! We're so glad to hear you had a great experience and found the education valuable. Your recommendation means a lot to us!
Leakage and toilets not flushing properly.
Positive: Professionalism
null: Yes
From the initial call to completion of service, the entire process was seamless. The technician was prompt, professional, and highly knowledgeable. He diagnosed the problem immediately, and within time it was fully resolved. This was truly one of the most efficient and reassuring service experiences we've had. We couldn't have asked for more.
assessed the issue and provided an effective solution with courtesy and confidence.
Response from the owner
· Sep 7, 2025
Thank you, Ali, for your kind words and for recognizing our technician's professionalism and expertise; we're glad to hear you had such a positive experience!
Needed my drain unclogged. They were here same day, fair price, and quick work. Couldn’t ask for more!
Price assessment: Reasonable price
Services: Drain cleaning
Response from the owner
· Sep 6, 2025
Thank you, Andy! We're glad to hear we could help you with your drain issue the same day and provide quick service at a fair price. Your satisfaction means a lot to us!
Took 20 min to fix pipe so it was nice that it was quick and the guy was good, but so much money for something that took very little time and effort
Price: $400–500
Price assessment: Overpriced
Services: Plumbing pipe repair
Response from the owner
· Sep 7, 2025
Thank you, Carly, for your feedback! We're glad to hear the repair was quick and that the technician provided good service. We appreciate your thoughts on pricing and will take them into consideration.
Services: Plumbing pipe repair
Response from the owner
· Sep 6, 2025
Thank you, Felizardo, for your wonderful 5-star rating! We truly appreciate your support.
Caton arrived same day and arranged the work immediately and even gave us time to think it over. They were professional, friendly, and had us back in hot water the same day! Will definitely keep them in our Rolodex for all future plumbing needs!
Price: $1,000+
Price assessment: Reasonable price
Services: Water heater installation
Response from the owner
· Sep 5, 2025
Thank you, Hope, for your wonderful feedback! We’re glad Caton could assist you promptly and make the process easy. We appreciate your trust in us for future plumbing needs!
The guts were great.
Knew what they were doing and solved the gas line issue.
Price: $800–900
Price assessment: Reasonable price
Services: Service not listed
Response from the owner
· Sep 4, 2025
Thank you, Curt, for your kind words! We're glad to hear that our team tackled the gas line issue effectively. Your feedback means a lot to us!
Excellent, quick service.
Response from the owner
· Sep 4, 2025
Thank you, Jeff! We're glad you experienced excellent and quick service. Your feedback means a lot to us!
Noe came to house to do a follow up work. The bathroom sink had a small leak after the original repair. He could pushed for new expensive alternative replacement, but went above and beyond to fix what had been put in.
Great work!
Price: $1,000+
Price assessment: Reasonable price
Response from the owner
· Sep 4, 2025
Thank you, Stephanie, for your kind words! We're glad to hear Noe went the extra mile to address the leak and provide a great solution. We appreciate your support!
Price: $1,000+
Price assessment: Reasonable price
Services: Water damage-related cleanup & repair
Response from the owner
· Sep 4, 2025
Thank you for your feedback, Amy. We appreciate your input and are here to help if you have any concerns or need assistance; feel free to reach out via text or call.
Jason did an amazing job getting our pipes working. He was persistent and went the extra mile.
Services: Plumbing
Response from the owner
· Sep 3, 2025
Thank you, Dan, for your kind words about Jason's hard work and dedication; we're glad to hear he went the extra mile for you!
Services: Plumbing leak detection
Response from the owner
· Sep 4, 2025
Thank you, Krupa, for your 5-star rating! We truly appreciate your support and are glad to have you with us.
