Jon the Plumber

Todd Emerling

May 1, 2026

Great job, well done.Very neat job and they cleaned up too.Thanks guys!

Dan C.

May 1, 2026

I’ve been relying on the ‘Jon The Plumber’ for over 10 years, and I can honestly say the quality of service has never wavered. From small fixes to major repairs, every job has been handled with skill and attention to detail. He and his crew don’t take shortcuts: they do it right the first time.

I recently bought a new house, and naturally I called Jon for my plumbing needs (replace hot water tank, replace toilet/vanity/faucet, install properly sized drain pipe in basement, scope the lines for a blockage, etc).

I highly recommend ‘Jon The Plumber’.

Robert Karp

Apr 30, 2026

Jon The Plumber is the best. I don’t trust anyone else. They have done a lot of jobs for me from full new sewer line to small repairs. Always super professional and incredible workmanship. I highly recommend

Billy Quintana

Apr 29, 2026

Jon and his team are experts on the subject, professional and attentive. We have used them for a number of projects, and they have always been a model of diligence and professionalism. Can't recommend them enough!

Manuel Rivera

Apr 23, 2026

Excellent Job! Fast, courteous and neat.

Steven Dietz

Apr 17, 2026

As always, the workmanship and service were excellent.

Cassie Irish

Apr 9, 2026

The technician was very honest about the possible outcomes of my repair, explained how they would investigate and determine the outcome. On the day of the repair the team was very friendly, worked very neat and cleaned up thoroughly. The lead technician reviewed what they found and thoroughly explained the determination.

Susan Udin

Mar 24, 2026

The crew came to fix the poorly-done installation of the tankless water heater, and they cleaned out the built-up scale. The job took some improvising on their part, but it looks like they did a good job. My only (minor) complaint is that they didn't clean up the basement stairs thoroughly.

Jason Chow

Mar 21, 2026

Cold snap caused a hot water pipe to burst this past winter. Contacted Jon the Plumber. Justin and Dustin made quick work to find the leak behind drywall and insulation, and replace the segment of pipe to get water in the house running again. Use a rewards card, if paying with credit card. Thanks to both on the John the Plumber team.

leslie edwards

Mar 21, 2026

They were very fast and clean

TC Regan (TCRegan)

Mar 14, 2026

Fast, professional, great job overall. Took the time to explain the issue and how he fixed it and gave advice for the future. Absolutely would schedule again for any future plumbing needs. Thank you!

Kim Rossi

Mar 11, 2026

Great job. Terrific staff

Scott Gould

Mar 1, 2026

Another job by Jon's team that left us very happy. Their work and communication were awesome. They left the job site spotless and we already booked another job.

calvin rutt

Feb 27, 2026

On time. Work was done with perfection. Tech 's cleaned up after repairs were made. Highly recommend

Olga Sartekona

Feb 21, 2026

I have been working with the company for years, with multiple homes. Would never trust anyone else. Great work, good prices and great crew. Thanks guys

Michael Regan

Feb 20, 2026

Fast and very professional

Jonathan Cocca

Feb 13, 2026

Highly recommended. Was able to complete a job immediately for me to ensure everyone had running water. Located another problem and fixed it as well for no charge.

SlimTex

Feb 12, 2026

JTP plumbing has their house in order !! These guys are very quickly becoming one of our favorite sub contractors to work with and do business with. All of his employees are knowledgeable, professional and organized. They keep a tight schedule and communicate at a very high level as well.. can’t recommend them enough for any and all plumbing jobs!! Sincerely, BUILDWNY construction company

Lori McDermott

Feb 8, 2026

Thank you for getting us in and giving us great service!

Terri Good

Feb 8, 2026

A rough start but very pleased with results.
I had recently contacted Jon the Plumber for a failing shower diverter value. After the initial service call, we had a communications failure and I was not happy. When Jon learned of the communications breakdown, he personally contacted me, came to my home and made a temporary fix until new hardware arrived. He went out of his way to make sure the job was completed and he had a satisfied customer. It is good to know there are still honest contractors out there that care about their customers. Thank you!

Lynn Serrano

Feb 1, 2026

They came out the same day and really did a great job trouble-shooting the problem. We are very satisfied!

Spencer

Jan 30, 2026

Fixed a busted pipe for $330 when another company had quoted us $1,700. After three days of no water and flushing with melted snow, we could have cried we were so happy. Flushing has never felt so good.

Chris Sheppard

Jan 29, 2026

Justin, Dan, Ben & Dustin did an excellent job of installing new appliances ( DW, Fridge, Range & Garbage Disposal) as well as notice a potential fire hazard of a spliced wire to the DW. Repaired upstairs toilet with new guts & wax seal & floor bolts! Jon & Aubrey Hlavaty have a great crew and run a wonderful business! My Forever Plumbers & Friends!

Rick Tresmond

Jan 20, 2026

Very happy with this service. Was there the next day to diagnose and fixed within 3 days with a great price and friendly workers. Thanks Jon!

Michael Wright

Jan 1, 2026

Darrik from Jon the Plumber recently came out to address a draining problem in our tub shower. It was a frustrating problem we were having and Darrik took the time and initiative to explain the possible location and cause of the problem(s). Derrick was very friendly, meticulous in his work, and left the bathroom & utility room spotlessly clean. His knowledge, experience, and skills were obvious and left us confident that he would fix the problem. He left addressing the problem and we would highly recommend calling Jon the Plumber for your plumbing needs. Thank you Darrik. - Mike

Shirley Hosking

Oct 7, 2025

Great job done on our sink leak. Installed new drain and pipes at a very good price. Second time we have used them and very pleased both times. Highly recommend them.

Joyce Valeriano

Sep 21, 2025

Best plumbers in Buffalo. No question. I had a difficult plumbing job between two floors of an old home, and it took them six hours to complete. Derrick and his team are highly skilled, professional, and left the area spotless. Highly recommend.

Jennifer Kolis

Jul 30, 2025

I would recommend Jon the Plumber 1000 times over. I’ve had a few positive experiences with them but the most recent one made me a client for life and I will continue to share this experience with others needing a plumber. They will be a referral to others going forward.

They did a terrific job for me in 2023 when I had my bathroom remodeled. They were contracted to do the plumbing for the new shower. At the time I had old corroded pipes and so I hired them back to replace my bathroom plumbing with PVC. I was very satisfied. Fast forward to summer 2025, I made a costly mistake by hiring someone off of thumbtack to install shower fixtures in my new home. It wasn’t done properly and the individual was not qualified for the job. I remembered the experience with Jon and desperately called them (regretting I didn’t call them to begin with). I can’t imagine this was an easy job to pick up having to correct someone else’s mistakes but I worked directly with Jon and his team and they took the time to properly assess how to correct the previous job including a referral to Mark, top in the business with tile work. Together Jon, his team, and Mark uninstalled the previous shower head/handle etc, replaced the tile, cut new tile and installed the new fixture ensuring all was straight and working properly with no leaks. I am forever grateful for the openness to take this mess on and they will always be who I call in the future for any plumbing needs. They do quality work and are contracted by other businesses in the area for plumbing for things such as bathroom remodels so that speaks volumes. Thank you to Jon, his team and Mark! (First two photos are the before and last two are from Jon/Mark)

Doug H

Jun 19, 2025

Need plumbing work done - you can count on Jon The Plumber! Jon & staff have done work at 4 properties & I've always been completely satisfied! They are very courteous, prompt, and do a great job. I highly recommend them for any plumbing problems.

Maggie Mullen

Apr 24, 2025

I am thrilled with Jon the plumber! I just became a new home owner of my first home. I had a few minor plumbing issues. I had a different company come in first. They gave me estimates for a ton of things I didn't feel I needed. I got a second opinion from Derrick and I'm so grateful I did! He was a breath of fresh air after that other company! He was knowledgeable, explained things and didn't push any unneeded repairs! He was also super nice! He came back with another gentleman to do my repairs. The were both kind, efficient, and knowledgeable. Derrick made sure to run everything to make sure there would be no leaks. Which I sooo appreciated because the other company did not and left me with a leak. Scheduling was so easy, everyone at Jon the Plumber I have interacted with has been amazing, kind and knowledgeable. I absolutely recommend them and will use them for all my plumbing repairs!! Thank you!

David Beyer

Apr 10, 2025

I cannot recommend Jon The Plumber highly enough! From start to finish, their services are always top-notch. The team is incredibly professional, punctual, and knowledgeable. They always quickly diagnose the issue and have it fixed in no time, all while maintaining a friendly and courteous attitude.

What impresses me the most is their attention to detail and cleanliness—they treat all my projects with the utmost respect, leaving everything spotless after the jobs are done. Their pricing is fair, and they take the time to explain everything clearly, ensuring I understand the work being done.

If you're looking for a trustworthy and skilled plumbing company, look no further. I’ve been using these guys for years at my various properties and will never use anyone else! Thank you for the amazing work!

Starship Admiral

Jan 22, 2025

Matt came to our rescue today after we had previous work done by another company. Matt came in and thawed our pipes and insulated the area the very best he could in this -12 weather we are having.
I real PRO at plumbing. He was not afraid to say he made a mistake and came to solutions quickly to resolve the issue and got my shower back up and running in no time.
I love the fact that he is hard working, honest, & fair. He went above and beyond for me. I'm so 🙏 grateful.

Joe Rembold

Jan 16, 2025

Worked with Danielle and Tony at JTP and the experience was awesome. Responsive, attentive, knowledgable. Will be looking their way for future work.

bradley kane

Oct 2, 2024

Today I had Darrick and Justin come to my house for a new hot water tank, toilet and laundry tub. Very friendly, kept me informed of progress as the work proceeded and were clean and tidy. This was my first experience with Jon the Plumber and I was totally satisfied and would highly recommend.

K Bailey

Aug 1, 2024

I called this morning because we were having a plumbing issue, and we were worried about it going from bad to worse. They were able to come by in the afternoon. Mathew & Cole were very professional, polite, and cleaned up after they were done. They definitely had their work cut out for them too! I definitely would recommend them. Thanks again for the good work and great experience!

Josh H

Jul 24, 2024

Brian came to the house a few weeks ago to complete some repairs. He was very professional and did excellent work. I recommend Jon the Plumber to anyone who needs to have work done.

Update - July 2024 - Shawn and Matt came out to complete some additional work on my house, and once again, I was thoroughly satisfied with their service. Thank you so much for the great work.

If you need a plumber, this is the one you should call!

Trish Telesco

Jul 23, 2024

I don't know where to start. They came early (I was kind of desperate as I'm disabled and only have access to one toilet). Polite and professional. Explained options clearly. Very kind and friendly. Will definitely call on them again.

Cheryl Mangione

Jun 19, 2024

I have used this service on 3 occasions over the past 3 years for a big, medium, and small plumbing job. Each time, the plumber(s) were knowledgeable, talented, and professional. Additionally, Danielle, who answers the phones and assists with scheduling, communicates well and is always helpful. For plumbing issues large and small, I recommend calling Jon the Plumber.

Zack Schneider

May 15, 2024

I can't say enough good things about Jon the Plumber and his outstanding team. We've used Jon's services numerous times over the years, and each experience has been exceptional. Most recently, we had a new bottle filling station installed at our office, and it's been a fantastic addition for the entire team.

From the initial consultation to the final installation, Jon demonstrated his usual professionalism, expertise, and attention to detail. He worked efficiently, and the project was completed on time and within budget. The bottle filling station is not only convenient but also a hit with everyone in the office. It has encouraged us all to stay hydrated and reduce plastic waste.

Jon and his team are always friendly, knowledgeable, and ready to go the extra mile to ensure customer satisfaction. Whether it's a small repair or a larger installation project, Jon the Plumber is our go-to plumbing service. Highly recommend them for their reliability, quality work, and excellent customer service!

Jason Lamb

Mar 11, 2024

Had to have the sewer line from my house to the main replaced - group was quick, efficient, and knowledgeable. Shawn kept me informed the entire time and never felt surprised.

M. H.

Feb 26, 2024

A+! I could not have asked for a better plumbing service to come out and take care of our clogged kitchen sink. From the receptionist, Danielle to the technician, Shawn. Everyone was friendly and professional. Shawn even noticed my smoke detectors chirping and gave me a crash course on how to change the batteries. I am forever grateful and super excited to have a new trusted plumber should the need arise again. What a GREAT experience from beginning to end. More than highly recommended.

Jason Stanton

Feb 20, 2024

Darrik was phenomenal and stuck with things in a tough situation. Tony was great and Jon was superior when I reached out to him. I will be 100% reaching out to them the next time I have an issue! It is tough to find companies who care and they care.

M Hoy

Feb 5, 2024

Top Notch! Justin could had taken advantage of my plumbing situation but it was a quick fix and my family is elated! I will be Certain to suggest your company for all plumbing needs. Couldn’t be happier & will continue to do business with you HOPEFULLY in the not to near future. Thanks again.

Linda Takac

Sep 29, 2023

Kitchen sink drain replaced. Easy to get an estimate and easy to schedule. Prompt service and reasonable pricing. Justin did an excellent job - highly skillful, efficient, speedy, cleaned up after the job was complete and friendly. Highly recommend. THANK YOU!

Eileen Norton

Aug 3, 2023

The best! Tony G said so

Tara Beyer

Jul 10, 2023

Had Shawn come out from Jon the Plumber to fix a leak. I can’t say enough about this positive experience. Top notch customer service and Shawn was excellent! Highly recommend!

Melody Gil

May 12, 2023

We have worked with Jon the Plumber for many years and for numerous projects. He & his staff are true professionals & get the work done right the first. We are very happy Jon the Plumber customers.

Tzeph M

May 5, 2023

Phenomenal service by Derrick and Justin. Was super hesitant because i figured it would be a major issue, they were in and out quick and efficient! Couldn’t ask for a better experience

William Boyd

Apr 25, 2023

Super happy with the service. Friendly staff, quick and efficient, and cleaned up after they were done. Will use again for any plumbing problems. Highly recommend.

Krizzia Marie Sanchez

Feb 27, 2023

I was able to easily schedule with Jon The Plumber, and the plumber that was assigned to me was Matthew Frankjoine. He was punctual, professional, fast and very honest. He will be our go-to plumber! Highly recommended. 👍🏽

Ida Barr

Aug 25, 2022

Very pleased with the service I received. Matt was professional and thorough. I would recommend Jon the Plumber to any of my family and friends.

Rosanne

May 9, 2022

I would like to change my review to 5+ stars. After the first repair did not work out Jon the owner reached out personally to correct the situation. He installed a new toilet at no cost and even gave me a credit for future work! This is beyond excellent customer service. This is a company that stands behind their work which is hard to find these days. I highly recommend them. Thank you so much Jon!

Janet Morelock

Mar 30, 2022

Brian and Matt replaced a toilet in my home, and installed a back up sump pump. They were both extremely professional and kind, and very responsive to questions. I couldn’t have asked for better service. I also appreciate that Brian and Matt were so very kind to my 6 year old grandson. Everyone who I spoke to during the scheduling process was wonderful and very responsive. I will definitely be using this business for all of my plumbing needs!

Lyle Rocker

Mar 3, 2022

Great Company, would recommend 100%
Everyone I dealt with was extremely professional!

lisa deal

Oct 19, 2021

The two tech's Matt and Shane are the only people I would want to handle my plumbing concerns. Knowledgeable, courteous, On time and more. I have additional near future plumbing jobs and I feel totally confident that I chose this company. Thank all of you at "Jon the Plumber".!

sihaam Hussein

Aug 13, 2021

Very quick, professional and excellent service.

Joel Green

Mar 28, 2021

Very professional and helpful information.

Todd Naimi

Jan 21, 2021

Great work on time and very professional and fixed the job....would definitely use them again

Steven Dlugosz

Nov 13, 2020

Excellent plumbing service at an affordable price. Service tech Gideon was friendly and effective at finding the root of the issue to water backup in basement sink. Little over $200 to have peace of mind; I will be utilizing Jon the Plumber for future plumbing issues, and advise you to do the same.

Deanna M.

Aug 30, 2020

Gideon was very professional, friendly, and did a great job unclogging our drain. I highly recommend this company!

Christina Tretter-Herriger

Jul 24, 2020

I am a landlord and have had Jon out to my properties multiple times. He is always responsive, prompt, and willing to accommodate emergencies. His work is top notch, he is always a pleasure to deal with for both me and my tenants, and his pricing is absolutely fair and very competitive for the quality and service. He is so honest and fair he even adjusted an estimate *downwards* after the job was easier to complete than expected! Jon is my first call whenever I have a plumbing issue, and I cannot recommend him highly enough!

Katelyn Nicoloff

Jan 13, 2020

Excellent service and quick response! I needed my kitchen sink pipes repaired right before christmas and they were able to get the job done quick and efficiently and at a good price! Will definitely be using them again!

Katherine Layton

Oct 14, 2019

Jon is great with great prices!

Joshua Peterson

Sep 13, 2019

Had someone come out and help us. They taught us how to prevent the problem in the future and fixed our draining problem. I would recommend them!

Patrick Kaufman

Jul 17, 2019

Jon and his team were an absolute pleasure to work with. They found the root of the problem, and were prepared to fix on the spot. I will use them again and recommend to my colleagues.

Juliana Curtis

Jun 11, 2019

Highly recommend Jon and his crew. If you live in the Buffalo area and need a reliable, honest, fair and hardworking plumbing crew they will take care of you. I struggled for a couple years to find someone to work with for my plumbing needs that would fill these requirements. This company will schedule a two hour window with you and they will show up. They send email appointment and quotes that are written up thoroughly and emailed to you. They allow you to pay online or in person and they accept payment once the job is completed to your satisfactory. I am so happy I found them. They also are very professional. They are established - have a great logo, business cards... etc. I was very impressed!

Willa Wylde

May 13, 2019

This is the only plumber you will need to call to get it done,

Corey Miller

Dec 13, 2018

Jon and his team have done a couple jobs for me and I was very pleased with the results. Both times they were very punctual and extremely professional. They communicated with me through the entire process and concluded with photos of the completed work. I highly recommend them for any plumbing needs.

- Corey M.
12/2018

Rob Metzler

Nov 6, 2017

I've called Jon 3 times for issues in my home and every time he's walked me through or suggested a fix without coming over or charging for his time, and each one has been successful. I text him at 7pm on a Saturday in a emergency and he still got back to me. If you need a plumber that you can trust - take it from me, a random internet user - this is the one.

jordan pirdy

Apr 15, 2017

Jon is a great and talented guy. Fair, knowledgeable and skilled plumber