A++. They came incredibly quickly when we had a plumbing emergency over the weekend. The price was much more reasonable than competitors', and they were professional and quick. Will definitely use again when we inevitably need it.
Price: $300–400
Price assessment: Great price
Services: Sewer cleaning
Great service going.
Our Mainline was Backed Up. The Landlord Called Jake the Snake. 2 Gentlemen Arrived, Less than a 1/2 Hr I was Doing Laundry! Thankyou, for Your Professional Demeanors, and Great Work!
Nice people, fair price.
Excellent work, knowledgeable, reasonable , wonderful customer service
They came the same day to unclog a line at one of my rental properties. Very fair price. I will only be calling these guys in the future when issues like this come up.
null: Yes
Great service. Mike was very professional and fixed our problem quickly and thoroughly. I would definitely recommend
Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Services: Plumbing pipe repair
null: Yes
Daryl Ellison is a life saver! Had an issue with my pipes being clogged for over 3 days. Before contacting Daryl, I got in touch with a different company that ripped me off and didn't even fix my problem ( less than 24 hrs later my basement flooded again).A friend recommended Daryl's services, and it was the best decision. He fixed the issue in no time!. Doubled check everything and made sure before he left that the issue was corrected and I was free of worry. This man has amazing customer service, very informative, and best of all Intregrity. If your looking for a company that cares more about their customers than a dollar, your coming to the right place. THANK YOU!
Positive: Responsiveness, Quality, Professionalism, Value
Very professional and thorough
10 stars
Nice and great way to get the job done...
Called on Wednesday afternoon for a non emergency and he came Thursday morning. Clean and efficient and very courteous. Reasonable price for amount of time he spent at house.
Daryl was awesome! He unclogged a very serious drain issue within minutes! Honest, fair and knowledgeable! Cannot recommend highly enoufpgh!
Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Services: Drain cleaning
null: Yes
Always get the job done!
I was not thinking when i didn't ask for the price ahead at the beginning. My fault. The young man Was very mannerly very professional. He worked very well taking only 5 to 15 minutes to clear. I would call again pricing first. Thank you again for your quick a d reliable service.
I made an appointment for the company to not show up to the worksite. I called and spoke to the owner at the time of the appointment. He promised someone would show up. I waited for 2 hours for no one to call back or show up. I traveled 38 miles to have no one show up wasting my valuable time. I’ve 100% lost respect for these people. Very GHETTO and unprofessional.
Negative: Responsiveness, Professionalism
Services: Drain cleaning
null: Yes
Great service, on time completes the job.
Got the job done right.
the work is excellent i love it
Quick fast and always reliable happy customer..ud83dude04
Wonderful man, very knowledgeable, can't say enough about how nice he was
Reasonable prices
I had called and made an appointment with Jake the Snake for a 2pm call for a clog in my pipe. I called at 2:30 because I still hadn’t heard from them nor seen them arrive. They finally answered the emergency line, and said they’ll call me in 10 minutes. By 3:30pm I had given up because they were no longer answering the phone. I contacted another plumber before business hours were over for the day. They finally called me back at 4:45pm and said they still had another job to get to before me and would give me a call in an hour. That phone call didn’t happen, and I couldn’t believe a business which seemed to be rated well would not even have an office receptionist contact customers to let them know an issue arose and it wouldn’t be feasible to come out that day. Very disappointed because when I called I felt confident that things would go smoothly and it did the complete opposite. Overall poor service, communication, and business. I wouldn’t recommend.
Negative: Responsiveness, Quality
They get the messyist hard jobs done every time. They make a mess but they get the job they came to do dine every time. Very hard workers. Good job gyes.
Super star service, knowledgeable people, second to none. Dont waste your time looking anywhere else...
They are prompt and very reasonable with their prices highly recommend
I've been using Jake The Snake for well over 20 years between myself and my father, they are reliable, high quality and great with their customers. If you have a problem these are the people to call, I would highly recommend using them for any of your septic or sewer problems.
JAKE the Snake - NOT Nate the Snake - is trustworthy, knowledgeable and reasonably priced. I paid another drain cleaner 4 times in 2 months to get rid of a root. HE finally gave me Jake’s number to call to fix it. Jake came and fixed it for once and for all!!! And he used a camera to see the problem Jake is the best drain cleaner in the New Haven area. I know cause I’ve tried them all. And don’t be fooled by Nate the Snake, he’s an imposter capitalizing on Jakes name and slogan. Shameless!!! Highly recommend Jake.
Mr. Jake the snake professionally calmed my nerves after having a backup in my main sewer drain.. He couldn't come out that night however assured me that he would be here in the morning, and that is just what he did along with his partner Mr. Roosevelt... Mr. Jake the snake I thank God for you because not only did you do a good job you made your visit a pleasant one despite my unexpected emergency... Thank you and Mr. Roosevelt again! You have gained another customer.. Be blessed.
Great service Highly recommended Reasonable price